Vietnam Catholic Travel by Nakhalah

At Vietnam Catholic Travel by Nakhalah, we are committed to protecting the privacy and personal information of our customers, partners, and website visitors.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and your rights regarding your personal data.

1. Collection and Use of Personal Information

We collect personal information only when necessary to provide our travel, pilgrimage, visa assistance, and related services.

Information we may collect includes:

• Full name
• Telephone number
• Email address
• Country of residence
• Passport and visa information (when required)
• Information related to travel requests and bookings

This information may be used to:

• Respond to inquiries and consultation requests
• Prepare quotations and travel proposals
• Confirm bookings and travel services
• Send confirmations, updates, and service-related communications
• Improve customer service and travel experiences
• Share relevant information about new products, promotions, and events

2. Sharing of Personal Information

Vietnam Catholic Travel by Nakhalah does not sell, rent, or trade personal information to third parties for commercial purposes.

Personal information may be shared only when necessary to provide travel services, including:

• Airlines
• Hotels and accommodation providers
• Transportation companies
• Insurance providers
• Embassies, consulates, and government authorities
• Other service providers directly involved in the travel arrangements

3. Disclosure of Information

Personal information may be disclosed only in the following circumstances:

• When required by applicable laws or regulations
• Upon request from authorized government authorities
• To protect the legitimate rights and interests of Vietnam Catholic Travel by Nakhalah
• In emergency situations to protect the safety of travelers or the public

4. Cookies Policy

Our website may use cookies to:

• Remember user preferences
• Analyze website traffic and performance
• Improve user experience

Cookies do not store sensitive personal information and are used solely for analytical and website optimization purposes.

Users may disable or remove cookies through their browser settings.

5. Your Rights

You have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Opt out of marketing communications
• Request deletion of personal data in accordance with applicable laws

6. Data Security

Vietnam Catholic Travel by Nakhalah implements appropriate technical and organizational measures to protect personal data against:

• Unauthorized access
• Misuse or unlawful processing
• Loss, alteration, or disclosure

All employees and service partners who have access to customer information are required to comply with our confidentiality and data protection standards.

7. Contact Information

For questions regarding this Privacy Policy or the processing of personal information, please contact:

VIETNAM CATHOLIC TRAVEL BY NAKHALAH

Office:
4/268 Tran Quang Khai Street,
Nam Dinh Ward, Ninh Binh Province,
Vietnam

Hotline / WhatsApp:
+84 904 197 197

Email:
info@nakhalah.com

Website:
vietnamcatholictravel.com

Serving with Faith – Journeying with Grace

Where Faith Comes Alive in Vietnam